Privacy and Cookie Policy

O-I PRIVACY NOTICE

Last Updated:  August 2, 2023

The Services, as defined below, and any websites covered by this Privacy Notice are intended to be accessed or used solely by business entities and not individual consumers.  All transactions conducted through any websites that link to this Privacy Notice are intended to be for transactions solely between business entities and not individual consumers.

O-I Packaging Solutions LLC and its affiliates and subsidiaries (collectively, “O-I”) respect your concerns about privacy.  This Privacy Notice applies to our use of personal information that we may collect through http://o-ips.com/ and any other websites or services that link to this notice (collectively, “Services”). This Notice describes the types of personal information we collect, how we use the information, with whom we may share it and the choices available to you regarding our use of the information. We also describe measures we take to protect the security of the information and how you can contact us about our privacy practices. 

If you are a California consumer, please see the section of this Privacy Notice called “California Consumer Privacy Statement” for more information about your privacy rights.

Click on one of the links below to jump to the listed section:

Information We Obtain
How We Use the Information We Obtain
Third-Party Analytics Services
Interest-Based Advertising
Information We Share 
Your Rights and Choices
How We Protect Personal Information
Children’s Privacy
Links to Third-Party Services and Features
Updates to Our Privacy Notice
How to Contact Us
California Consumer Privacy Statement
 

Information We Obtain

We may obtain personal information about you when you use our Services or otherwise interact with us (for example, by calling or emailing us). In some cases, we also may obtain your personal information from other parties, such as such as from our affiliates, customers, vendors and other third parties with whom we work. 

The types of personal information we may obtain include: 

Contact information, such as name, telephone number and postal and email address;
·         Account information, such as login information, account preferences and other account details;

·         Shopping and purchase information, including information about your visits to and purchases from our websites;

·         Professional information, including your job title, company name, industry and professional and employment background;

·         Device information, including your device model, operating system version, device date and time, unique device identifiers, mobile network information; 

·         Location information;

·         Social media information, such your social media handle; and

·         Other information you choose to provide, such as through emails or other communications, social media pages, surveys, registrations and sign-up forms.

Please note that we use third party payment processors to process payments made to us. As such, all such information is provided directly by you to our third-party processor. The payment processor’s use of your personal information is governed by their privacy notice. We will only receive the last 4 digits of the credit card number along with transaction-related information (i.e., payment date, amount, device type, IP address and card type). If custom billing is arranged, the account contact’s name, email, job title, company and address may be collected as well.

When you use our Services or open our emails, we may obtain certain information by automated means, such as cookies, pixel tags, server or device logs and other technologies. A “cookie” is a text file that websites send to a visitor’s device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “pixel tag” (also known as a web beacon), which is a type of technology that is often used in combination with cookies, is placed on a website or within an email to track certain activity, such as views of a website or when an email is opened. These technologies help us to (1) remember your information so you do not have to re-enter it; (2) track and understand how you use and interact with the Services; (3) tailor the Services around your preferences; (4) measure the usability of the Services and the effectiveness of our communications; (5) authenticate your identity, protect against fraud and provide our products and services; and (6) otherwise manage and enhance our products and services, and help ensure they are working properly.

We may use these automated technologies on the Services to collect information about your device, browsing actions, and usage patterns. We obtain information about your device and web browser in this manner such as your device IP address, general location information, unique device identifiers, device type and model, device characteristics and settings, browser settings and characteristics, operating system type and version, language and country preferences, battery and signal strength, usage statistics, referring emails and web addresses, and other application details. We also may obtain information about your interactions with our Services, such as pages visited, links clicked, features used, dates and times of usage, session information, and other information about your use of our Services.

Your browser may tell you how to be notified about certain types of automated collection technologies and how to restrict or disable them. Please note, however, that without these technologies, you may not be able to use all of the features of the Services. For mobile devices, you can manage how your device and browser share certain device data by adjusting the privacy and security settings on your mobile device.

 

How We Use the Information We Obtain

We may use the personal information we obtain to:

  • Provide our products and services and manage your account;
  • Communicate with you, respond to inquiries and offer customer support;
  • Personalize your experience with our products and services;
  • Advertise and market our products and services;
  • Administer participation in surveys, sweepstakes, promotions or other programs;
  • Perform analytics and market, trend or statistical research;
  • Compile, anonymize or aggregate personal data for our business purposes;
  • Operate, evaluate and improve our business (including developing new products and services; improving and analyzing our products and services; managing our communications; and performing accounting, auditing and other internal functions);
  • Manage our relationships with current or prospective partners, customers and vendors and other business partner personnel;
  • Maintain and enhance the safety and security of our products and services, prevent misuse and troubleshoot technical issues;
  • Verify your identity and protect against fraud and other criminal activity, claims and other liabilities;
  • Exercise our rights and remedies and defend against legal claims; and
  • Comply with and enforce applicable legal requirements, relevant industry standards and O-I policies, including our Terms & Conditions.
     

We also may use the information in other ways for which we provide specific notice at the time of collection. 

 

       Third-Party Analytics Services

We may use third-party analytics services on the Services, such as Google Analytics. The providers of these analytics services use technologies such as cookies and web beacons to help us analyze your use of the Services. The information collected through these means may be disclosed to or collected directly by these services. To learn more about Google Analytics, please visit Google’s Privacy and Terms Page and Google’s Opt-Out Help Page. 

 

      Interest-Based Advertising

You may see our ads on other websites because we use third-party ad services on our Services. Through these ad services, we can tailor our messaging to users considering demographic data, users’ inferred interests and browsing context. These ad services track information about your online activities over time and across third-party websites and apps by collecting information through automated means, including through the use of cookies, web server logs, web beacons and other similar technologies. These ad services may collect data about your visits to websites and apps that participate in these services, such as the pages or ads you view and the actions you take on the websites or apps. This data collection takes place both on our Services and on third-party websites and apps that participate in these ad services. These ad services use this information to show you ads that may be tailored to your individual interests. This process also helps us track the effectiveness of our marketing efforts. Our Services are not designed to respond to “do not track” signals from browsers.

To learn how to opt out of interest-based advertising, please visit the Digital Advertising Alliance’s YourAdChoices Page, the National Advertising Initiative’s Opt Out Page, and TrustArc’s Your Advertising Choices Page

 

Information We Share

We may share the categories of personal information we obtain about you (as described above) with the categories of third parties listed in this section. We may share the information we obtain about you with our affiliated companies. We also may share the information we obtain about you with third-party vendors and other entities to perform services on our behalf, such as technology and communications providers, payment processing and billing service providers, advertising and marketing service providers, and others. We may share your personal information with social media platforms if you use those services to connect with us. 

We may disclose personal information (1) if we are required to do so by law or legal process, such as a court order or subpoena; (2) in response to requests by government agencies, such as law enforcement authorities; (3) to establish, exercise or defend our legal rights; (4) when we believe disclosure is necessary or appropriate to prevent physical or other harm or financial loss; (5) in connection with an investigation of suspected or actual illegal activity; or (6) otherwise with your consent or as directed by your representative.

In addition, we reserve the right to transfer to relevant third parties the personal information we have about you in the event of a potential or actual sale or transfer of all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution, or liquidation), or other business transaction.

 

Your Rights and Choices

We offer you certain choices in connection with the personal information we collect from you. To update your preferences, limit the communications you receive from us, or submit a request, please contact us as indicated in the How To Contact Us section of this Privacy Notice. You can unsubscribe from our marketing mailing lists by following the “Unsubscribe” link in our emails. You also may update certain aspects of your account details and settings by logging into your account on the Services.

If you are a California resident, please see the California Consumer Privacy Statement section of this Privacy Notice for more information about your privacy rights.

 

How We Protect Personal Information

We maintain administrative, technical and physical safeguards designed to protect personal information against accidental, unlawful or unauthorized access, destruction, loss, alteration, disclosure or use.

 

Children’s Privacy

The Services are designed for a general audience and are not directed to children. In connection with the Services, we do not knowingly solicit or collect personal information from children under the age of 13. If you believe that a child under age 13 may have provided us with personal information, please contact us as specified in the How To Contact Us section of this Privacy Notice.

 

Links to Third-Party Services and Features

For your convenience and information, the Services may provide links to other online services (such as websites or social media platforms), and may include third-party features such as apps, tools, widgets and plug-ins. These online services and third-party features may operate independently from us. The privacy practices of the relevant third parties, including details on the information they may collect about you, are subject to the privacy statements of these parties, which we strongly suggest you review. To the extent any linked online services or third-party features are not owned or controlled by O-I, we are not responsible for these third parties’ information practices.

 

Updates to Our Privacy Notice

We may update this Privacy Notice from time to time and without prior notice to you to reflect changes in our personal information practices. Changes to the Privacy Notice will be posted on this page. For significant changes, we will notify you by posting a prominent notice on the website. We will indicate at the top of the Privacy Notice when it was most recently updated. 

 

How to Contact Us

You can update your preferences, ask us to remove your information from our mailing lists, submit a request or ask us questions about this Privacy Notice by contacting us at:

oips.tc.pp.inquiry@o-i.com 

 

California Consumer Privacy Statement

O-I: California Consumer Privacy Statement 

 

Last Updated: May 8, 2023

This California Consumer Privacy Statement supplements the store.o-i.com/oips (“O-I Privacy Notice”) and applies solely to personal information collected about California consumers, such as our customers, website visitors, and business partners. This California Consumer Privacy Statement does not apply to personal information collected about O-I personnel.  

 

This California Consumer Privacy Statement uses certain terms that have the meaning given to them in the California Consumer Privacy Act of 2018 (as amended by the California Privacy Rights Act of 2020) and its implementing regulations (collectively, the “CCPA”).

 

Notice of Collection and Use of Personal Information

 

We may collect (and may have collected during the 12-month period prior to the Last Updated date of this California Consumer Privacy Statement) the following categories of personal information about you:

 

  • Identifiers: identifiers such as a real name, alias, postal address, unique personal identifier (such as a device identifier; cookies, beacons, pixel tags, mobile ad identifiers, and similar technology; customer number, unique pseudonym, or user alias; telephone number and other forms of persistent or probabilistic identifiers), online identifier, IP address, email address, and other similar identifiers
  • Additional Data Subject to Cal. Civ. Code § 1798.80: signature, state identification card number, insurance policy number, bank account number, credit card number, debit card number, or other financial information 
  • Protected Classifications: characteristics of protected classifications under California or federal law, such as race, color, national origin, religion, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, genetic information, disability, citizenship status, and military and veteran status
  • Commercial Information: commercial information, including records of personal property, products or services purchased, obtained, or considered, and other purchasing or consuming histories or tendencies
  • Online Activity: Internet and other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding your interaction with websites, applications or advertisements
  • Geolocation Data
  • Sensory Information: audio, electronic, visual, and similar information
  • Inferences: inferences drawn from any of the information identified above to create a profile about you reflecting your preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.
     

We may use (and may have used during the 12-month period prior to the Last Updated date of this California Consumer Privacy Statement) your personal information for the purposes described in the O-I Privacy Notice and for the following business purposes:

 

  • Performing services, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing analytics services, providing storage, or providing similar services;
  • Providing advertising and marketing services;
  • Auditing related to counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance;
  • Short-term, transient use, such as nonpersonalized advertising shown as part of your current interaction with us;
  • Helping to ensure security and integrity;
  • Undertaking activities to verify or maintain the quality or safety of our services or devices and to improve, upgrade, or enhance them;
  • Debugging to identify and repair errors;
  • Undertaking internal research for technological development and demonstration;
  • Managing our relationships with current or prospective partners, corporate customers and vendors and other business partner personnel.
     

We do not use or disclose (and have not used or disclosed during the 12-month period prior to the Last Updated date of this California Consumer Privacy Statement) “sensitive personal information” (as defined under the CCPA) for any purpose other than those permitted under the CCPA.

To the extent we process deidentified information, we will maintain and use the information in deidentified form and will not attempt to reidentify the information unless permitted by applicable law.

 

Retention of Personal Information

We will retain your personal information for the time period reasonably necessary to achieve the purposes described in the O-I Privacy Notice and this California Consumer Privacy Statement, or any other notice provided at the time of collection, taking into account applicable statutes of limitation and records retention requirements under applicable law.

 

Sources of Personal Information

During the 12-month period prior to the Last Updated date of this California Consumer Privacy Statement, we may have obtained personal information about you from the following categories of sources:

 

  • Directly from you, such as when you contact us
  • Your devices, such as when you use our Services
  • Our affiliates
  • Service providers, contractors and other vendors who provide services on our behalf
  • Online advertising services
  • Data analytics providers
  • Internet service providers (“ISPs”)
  • Operating systems and platforms
  • Social networks
  • Data brokers, such as public databases, credit bureaus, credit reporting service providers and background check services
     

Sale or Sharing of Personal Information

We do not sell your personal information in exchange for monetary compensation. We may share your personal information by allowing certain third parties (such as online advertising services) to collect personal information via automated technologies on our websites and apps for cross-context behavioral advertising purposes. This kind of sharing may be considered a “sale” under California law when the personal information is exchanged for non-monetary consideration. You have the right to opt out of these types of disclosures of your information.

We may sell or share for cross-context behavioral advertising purposes (and may have sold or shared during the 12-month period prior to the Last Updated date of this California Consumer Privacy Statement) the following categories of personal information about you to or with online advertising services:

  • Identifiers
  • Commercial Information
  • Online Activity
  • Inferences

You have the right to opt-out of this disclosure of your information, as detailed below. We do not have actual knowledge that we sell or share the personal information of minors under 16 years of age.

 

Disclosure of Personal Information

During the 12-month period prior to the Last Updated date of this California Consumer Privacy Statement, we may have disclosed the following categories of personal information about you for the business purposes listed above to the following categories of third parties:

Category of Personal Information Categories of Third Parties
Identifiers

· Our affiliates

· Vendors who provide services on our behalf

· Online advertising services

· Data analytics providers

· Social networks

· ISPs and operating systems and platforms

·Data brokers, such as credit bureaus, credit reporting service providers, background check services

Additional Data Subject to Cal. Civ. Code § 1798.80

· Our affiliates 

· Vendors who provide services on our behalf

· Online advertising services

· Data analytics providers

· Social networks

· ISPs and operating systems and platforms

· Data brokers, such as credit bureaus, credit reporting service providers, background check services

Protected Classifications

· Our affiliates

· Vendors who provide services on our behalf

· Data analytics providers

· ISPs and operating systems and platforms

· Social networks

Commercial Information

· Our affiliates

· Vendors who provide services on our behalf

· Online advertising services

· Data analytics providers

· Social networks

· ISPs and operating systems and platforms

· Data brokers, such as credit bureaus, credit reporting service providers, background check services

Online Activity

· Our affiliates

· Vendors who provide services on our behalf

· Online advertising services

· Data analytics providers

· Social networks

· ISPs and operating systems and platforms

· Data brokers, such as credit bureaus, credit reporting service providers, background check services

Geolocation Data

· Our affiliates

· Vendors who provide services on our behalf

· Online advertising services

· Data analytics providers

· Social networks 

· ISPs and operating systems and platforms

Sensory Information

· Our affiliates

· Vendors who provide services on our behalf

· Online advertising services

· Data analytics providers

· Social networks

· ISPs and operating systems and platforms

· Data brokers, such as credit bureaus, credit reporting service providers, background check services

Inferences

· Our affiliates

· Vendors who provide services on our behalf

· Online advertising services

· Data analytics providers

· Social networks 

· ISPs and operating systems and platforms

· Data brokers, such as credit bureaus, credit reporting service providers, background check services


 

In addition to the categories of third parties identified above, during the 12-month period prior to the Last Updated date of this California Consumer Privacy Statement, we may have disclosed personal information about you to government entities and third parties in connection with corporate transactions, such as mergers, acquisitions or divestitures.

 

California Consumer Privacy Rights

You have certain choices regarding your personal information, as described below.

  • Access: You have the right to know what personal information we have collected about you, including the categories of personal information collected, the categories of sources from which the personal information is collected, the business or commercial purpose for collecting, selling, or sharing personal information, the categories of third parties to whom we disclose personal information, and the specific pieces of personal information we have collected about you.
  • Correction: You have the right to request that we correct the personal information we maintain about you, if that information is inaccurate.
  • Deletion: You have the right to request that we delete certain personal information we have collected from you.
  • Opt-Out of Sale or Sharing: You have the right to opt-out of the sale of your personal information or the sharing of your personal information for cross-context behavioral advertising purposes.
  • Shine the Light Request: You also may have the right to request that we provide you with (a) a list of certain categories of personal information we have disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year and (b) the identity of those third parties.
     

How to Submit a Request. To submit an access, correction, deletion or Shine the Light request, please contact us at oips.tc.pp.inquiry@o-i.com. If you prefer to talk to someone on the phone, or you have a disability or situation that makes it difficult to submit your requests as described above, you may call 800-766-0600.  For any written request please include “CCPA” in your notice. You can opt-out of the sale or sharing of your personal information by visiting our Do Not Sell or Share My Personal Information” webpage or using the Global Privacy Control (“GPC”) signal. Like with other types of browser-specific controls, if you use the GPC, we will process it for the browser from which you submit the request, but the opt-out request will not apply outside of the browser to your device, account, or offline sales or sharing. After using the GPC, if you clear your cookies in your browser, you will need to use the GPC again for us to process your opt-out for that browser. To submit a request as an authorized agent on behalf of a consumer, please email oips.tc.pp.inquiry@o-i.com with the subject line Authorized Agent Request”. For questions or concerns about our privacy policies and practices, please contact us as described in the “Contact Us” section of the O-I Privacy Notice.

Verifying Requests. To help protect your privacy and maintain security, we will take steps to verify your identity before granting you access to your personal information or complying with your deletion or correction request. If you have an O-I account with us, we may verify your identity by requiring you to sign in to your account. If you do not have a O-I account with us and you request access to, correction of or deletion of your personal information, we may require you to verify your email address or phone number in our records and/or provide any of the following information:

  • Contact information (such as name, email, phone number, and address); and
  • An indication of your prior contact with O-I (such as status as your prior contact with customer service, prior transaction with O-I, or other contact).

In addition, if you ask us to provide you with specific pieces of personal information, we may require you to sign a declaration under penalty of perjury that you are the consumer whose personal information is the subject of the request.

Additional Information. If you choose to exercise any of your rights under the CCPA, you have the right to not receive discriminatory treatment by us. To the extent permitted by applicable law, we may charge a reasonable fee to comply with your request.

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